Extra information
Family leave
This includes maternity, paternity, shared parental leave and adoption leave.
Ask your employer what their policy is on pension contributions during family leave. There are minimums your employer must meet.
Pensions on divorce
If you divorce or your civil partnership is dissolved, the court may take your pension into account as part of your settlement.
The court may decide part of your pension must go to your ex-partner. Please let us know if you need information about your pension and divorce.
Sick leave
If you are too ill to work, you will receive Statutory Sick Pay (SSP) if you normally earn more than the Lower Earnings Limit. SSP is treated as part of your earnings, or basic pay so you will keep earning pension while you receive SSP.
During sick leave, any contributions you pay will be based on your actual earnings. If your SSP is less than your usual pay, your contributions will go down too.
Unless there is something in your employment contract that sets a contribution rate, or your employer agrees to pay more, their contributions will decrease as well. This means you will build up pension at a slower rate until you come back from SSP. You will still be covered for life cover while you receive SSP. Once your SSP runs out, it is up to your employer whether contributions continue.
Disputes and complaints
We make every effort to provide you with an efficient and effective service. However, if you are unhappy with our service, please contact us first and we will do our best to resolve your issue.
If you are still dissatisfied, you can contact us at:
Chief Executive Church of England Pensions Board PO Box 2026 Pershore WR10 9BW
If we cannot resolve your issue to your satisfaction you can ask for a ‘formal complaint form’ under our internal dispute process. This will include the full details of our complaint process.
Pensions Ombudsman
If you have a complaint or dispute concerning your workplace or personal pension arrangements, you can contact the Pensions Ombudsman.
10 South Colonnade Canary Wharf London E14 4PU
Telephone: 0800 917 4487
Website: pensions-ombudsman.org.uk
If you have general requests for information or guidance about your pension, head to the MoneyHelper website. moneyhelper.org.uk